Features, function or experience?

PayPal and Venmo add an instant transfer feature to their service but is it enough to compete against Velle? To win in business you need to provide a customer experience that provides a lot of value. Features and function can add to the experience but are not the ultimate contributors to success – the customer experience is.

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Links used in today's vlog:

https://techcrunch.com/2017/06/20/instant-bank-transfers-are-coming-to-paypal-and-venmo/

"music by Dyalla Swain https://soundcloud.com/dyallas"

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